BLACK WORLD provide Exchange service only . When if product delivered DAMAGE , WRONG or SIZE ISSUE FROM side of BLACK WORLD .

 

NOTE:- PARCLE OPENING VIDEO IS NECESSARY ​

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RETURN POLICY

1. What is the Return Period?
If you want to return any item, please do so within 7 days from the date of delivery. Please note, that the return option won't be available after the 7th day.

2. How can I initiate a Return?
As mentioned, your return period will start from the delivery date. Also, you may return multiple items in a single return request raised. No issue with that!
To initiate the return, you need to log into your account - go to order history - click to 'return' button next to the eligible items.

3. What are the conditions for return/return eligibility?
Returns will be only accepted if the items are:
- Unused
- Unwashed
- Undamaged
Also, ensure the items have the original tags and packaging intact.

4. Do I need to pay any return fee amount?
A nominal fee of Rs. 99 is to be paid as a refund amount.

5. How will I get my refund?
After we receive your returned items, we will inspect and process your refund. The refund will get credited to your original payment method.

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EXCHANGE POLICY

1. What is the Exchange Period?
You can initiate an exchange within 7 days from the date of delivery. Please note, that the exchange option will no longer be available after the 7th day.

2. How can I initiate an exchange?
As mentioned, your exchange period will start from the delivery date. Also, you may exchange multiple items in a single exchange request raised. No issue with that!
To initiate the exchange, you need to log into your account - go to order history - click on 'exchange' button next to the eligible items.

3. What are the conditions for exchange/exchange eligibility?
Exchange will be done only if the items are:
- Unused
- Unwashed
- Undamaged
Also, ensure the items have the original tags and packaging intact.

4. Do I need to pay any exchange fee amount?
A nominal fee of Rs. 99 is to be paid for Exchange order.

5. How will I get my exchanged item?
After we receive your item sent for exchange, we will inspect and dispatch the new item you want to exchange with.

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